Privacy Policy
Privacy Policy
Effective Date: September 24, 2026
Medlink Services (“Medlink Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information about our services, submit a form, or otherwise interact with Medlink Services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Medlink Services, we may collect information such as:
Full name
Business or practice name
Email address
Telephone number
Job title or role
Information about your medical practice or organization
Information you voluntarily provide when requesting information, a consultation, demonstration, or other service
Information submitted through forms on our website or through advertising platforms such as Facebook or Instagram
Information contained in communications you send to us
Website usage information, such as IP address, browser type, device information, pages visited, and general interaction with our website
We ask that you do not submit patient medical information, Social Security numbers, insurance information, medical records, or other sensitive patient information through general website forms or social-media lead forms unless specifically requested through an appropriate secure process.
2. Information Collected Through Facebook and Instagram
Medlink Services may advertise through Facebook, Instagram, and other platforms operated by third parties.
If you submit a lead form through one of these platforms, we may receive the information you choose to provide, such as your name, email address, telephone number, business name, and professional role.
We may use this information to:
Contact you regarding the service or information you requested
Schedule a consultation or demonstration
Conduct a Front Desk Revenue Check
Provide information about Medlink Services or Own the Co-Pay
Respond to your questions
Follow up regarding products or services that may be relevant to your business
Your use of Facebook, Instagram, or another third-party platform is also subject to that platform’s own privacy policy and terms.
3. How We Use Information
We may use information we collect to:
Respond to inquiries and requests
Provide requested information, consultations, demonstrations, or services
Schedule appointments or calls
Communicate with prospective and existing customers
Provide information about Medlink Services and its products or services
Improve our website, products, services, and marketing
Understand how visitors use our website
Maintain the security and functionality of our systems
Prevent fraud, abuse, or unauthorized activity
Comply with legal and regulatory obligations
Carry out other purposes disclosed at the time information is collected
We will not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.
4. Marketing Communications
If you provide your contact information to request information, a consultation, demonstration, or other service, we may contact you by email or telephone regarding your request and related Medlink Services offerings.
If you receive marketing communications from us, you may request that we stop sending them by following the unsubscribe instructions included in an email or by contacting us directly.
Please understand that opting out of marketing communications does not necessarily stop communications that are necessary to respond to a request you have made or to provide services you have requested.
5. Sharing of Information
Medlink Services does not sell your personal information for money.
We may share information with service providers and business partners who assist us with operating our business, website, communications, marketing, technology, scheduling, customer support, or other business functions.
These parties may receive only the information reasonably necessary to perform the services they provide to us and are expected to handle information in accordance with applicable requirements.
We may also disclose information when reasonably necessary to:
Comply with applicable law, regulation, legal process, subpoena, or court order
Protect the rights, property, or safety of Medlink Services, our customers, users, or others
Investigate fraud, security issues, or other unlawful activity
Enforce our agreements or policies
Complete a business transaction such as a merger, acquisition, financing, sale, or transfer of assets
6. Healthcare and Patient Information
Medlink Services provides services to businesses operating in the healthcare industry.
If Medlink Services receives protected health information (“PHI”) in connection with services provided to a healthcare customer, the handling of that information may be governed by applicable agreements, including a Business Associate Agreement (“BAA”), and applicable federal and state privacy and security requirements.
This website and general lead-generation forms are not intended to collect patient PHI.
Please do not submit patient names, medical records, diagnoses, treatment information, insurance information, Social Security numbers, or other patient-specific information through a general website contact form, Facebook lead form, or other unsecured communication channel.
If you need to provide patient or other sensitive information to Medlink Services, contact us for instructions regarding the appropriate secure method.
7. Cookies and Similar Technologies
Our website and third-party services we use may employ cookies, pixels, analytics tools, or similar technologies.
These technologies may be used to:
Operate and secure the website
Understand website traffic and usage
Improve website performance
Measure advertising effectiveness
Understand how visitors interact with our website
Support marketing and advertising activities
Third-party advertising and analytics providers may collect information about your interactions with websites and advertisements according to their own privacy policies.
You may be able to control cookies through your browser settings and, depending on the technology used, through available privacy or advertising controls.
8. Third-Party Websites and Services
Our website, advertisements, emails, or communications may contain links to third-party websites or services.
Medlink Services does not control the privacy practices of third parties. Information you provide directly to those third parties is governed by their applicable privacy policies.
We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
You should use caution when transmitting sensitive information electronically and should not submit sensitive patient information through general website forms.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Children’s Privacy
Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how personal information is used or disclosed
Opt out of certain marketing communications
Exercise other rights provided by applicable law
Not every right is available in every jurisdiction, and certain legal exceptions may apply.
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
Your continued use of our website after an updated Privacy Policy becomes effective indicates your acceptance of the updated policy to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact:
Privacy Contact: Send us a message
Medlink Services
Website: https://medlinkservices.net/